Payment Policy

Payment Policy

Introduction

Welcome to Shopfive, your go-to online shopping destination in New Zealand. At Shopfive, we strive to provide you with a convenient and secure shopping experience. To ensure transparency and clarity in our payment processes, we have outlined our payment policy below.

Payment Methods

1. Credit and Debit Cards: Shopfive accepts payments made with major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Your card information is securely processed through our payment gateway to protect your financial data.
2. PayPal: You can also choose to pay with PayPal, a trusted and secure online payment platform. Simply select the PayPal option during checkout, and you will be redirected to the PayPal website to complete your transaction.

Currency

All transactions on Shopfive are processed in New Zealand Dollars (NZD). Prices displayed on our website are in NZD, and any currency conversion fees are the responsibility of the customer.

Payment Security

Shopfive takes the security of your payment information seriously. We utilize industry-standard encryption and security protocols to protect your financial data during the payment process. Your credit card details, and personal information are never stored on our servers.

Order Confirmation

Upon successful payment, you will receive an order confirmation email containing details of your purchase. Please keep this email for your records. If you do not receive an order confirmation email within 24 hours of placing your order, please contact our customer support team at info@shopfive.co.nz for assistance.

Payment Verification

In some cases, we may need to verify the payment information provided to prevent fraudulent transactions. This verification process may include requesting additional documentation or contacting you for further information. Your cooperation in this regard is greatly appreciated and helps maintain the security of our platform.

Payment Issues

If you encounter any payment issues or discrepancies, please contact our customer support team at info@shopfive.co.nz for prompt assistance. We are committed to resolving any payment-related concerns in a timely manner.

Refund Policy

For information on our refund policy, please refer to our Refund Policy page on the Shopfive website.

Contact Us

If you have any questions or concerns regarding our payment policy or require assistance with a payment-related matter, please don't hesitate to contact our customer support team at info@shopfive.co.nz.

By making a purchase on Shopfive, you agree to abide by this Payment Policy and any other terms and conditions outlined on our website.

Thank you for choosing Shopfive for your online shopping needs in New Zealand. We appreciate your trust in us.